Job Descriptions :
Technical Support and Quality Assurance Supervisor to provide enterprise-level assistance to our customers. And we expect you to become a manager to lead quality assurance and control department in the future. You will diagnose and troubleshoot our nylon film product problems and help our customers for product complains.
The responsibilities include resolving product defects to immediate support to our customer. You will also use e-mail to give client quick answer for simple product issues. For more complex problem that require nuanced instruction, you will often travel either domestically or abroad, or contact via phone and/or provide clear, written instructions and technical manuals.